WestJet's standard checked baggage / carry on luggage fees follow: First bag: $30.00 CAD / $35.40 USD. The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. /]. One can "get US credit cards" to accelerate this process. The time to book your getaway is now with our new travel ready tips. Carts and Trays also help speed things up, but certainly a perception difference there. It sounds like Im about to give this flight a 10/10 rating, eh? I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. This year, though, that's changed in a big way. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert was still TBD, as I'm usually stuffed after the main course. You have successfully joined our subscriber list. Reminded me of Wardair or Canadian Airlines but better. They had some festivities at both ends. Westjet crew are used to one style of service. Third and each additional bag: $100.00 CAD / $118.00 USD. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. SQ has the same problem. It turns out that they were transitioning to being . Not once have you mentioned SQ! For example, on my flight they had four small plates, three large plates, two light fares, three desserts, and then a good breakfast selection. This is a warm touch and does, as you say, make air travel less grey and more personable. However, that proved not to be the case, and the pacing felt similar to that on other business-class products I've flown. "Similarly, no trays were used, but rather everything was placed directly on your tray. Find the right card for you. Otherwise, great looking cabin and food. Tables individually laid up, espresso based drinks. Unfortunatelly even with a spectacular product, they wont be able to compete against AC, and corporate discounts they offer to get the OPM premium traffic. Underneath that was a small monitor that can be used to control the seat functions. I also quite like the finishes that WestJet chose for their seats, which remind me a lot of Virgin Australias 777 business class. In the air Inflight food and beverages Feed your cravings in the air. Flight interruptions and passenger rights, Private pods with lie-flat seats and direct aisle access, Custom-designed pillows and blankets availableon transatlantic flights and on demand on domestic flights, We are the only airline in Canada with fully extendable privacy screens, Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches, Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off. While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet squeezes both business and premium economy in that space, and then the rest of the plane is economy. Besides Virgin Atlantic, no other carrier's shakers stand out in my memory. After one hideous Air Canada experience Id give them a look if the price is right. And the dishes are making me hungry. Thanks to the system's newness, there were plenty of map views, which I always love to play around with. Sounds like they did a great job (other than the big issue you pointed out). Plus Ups are excluded. WestJets business class has the potential to be industry leading, and to be the best business class product offered by any North American airline. Otherwise, great looking cabin and food. It sure seemed like there were no business travelers in the cabins. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Does it really sound like a teething problem? Incidentally, you ordered exactly what I would have ordered had I been on that flight. Or maybe there were some trainees onboard. WestJet, your business class is so close to being one of the best transatlantic business class products out there. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Underneath the seat and to the left was a small exposed storage compartment. Not much variety there. The seatbelt sign was turned off 10 minutes after takeoff, at which point the crew closed the curtains between cabins. This reflects in the marvellous service. Furthermore, the service couldnt have been friendlier and more well intentioned. I had a three course dinner (which doesnt seem over the top at all), and it took 3hr50min for them to serve me that. Its not. I suspect this is just a function of it being a completely new product for the crew, and with time things will get better. Yes, the three sisters from Canmore, Alberta! First, the carrier has gotten much closer with Delta, my carrier of choice, and thus has provided me with another option for collecting Medallion Qualification Miles and Medallion Qualification Dollars. Shortly before our descent I visited the lavatory, which was spotless. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. I took this opportunity to play around with the entertainment system. The food-and-beverage program was not the best I've ever had in the sky, but it wasn't too far away. Flights from SIN-LHR, AMS,FRA and SIN-NRT,LAX,SFO. It was clear that the crew was proud of their product, and it showed. Back in the day, Lufthansa was, for you, The Best Airline In The World. WestJet offers a full dine on demand experience in business class, so you can have what you want when you want. Dry air blowing on you just leads to dry eyes. I would love to try this product. I suggested they needed one more body in the galley as each setup was prepared individually by the 2 crew members working the cabin. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared and they IMMEDIATELY began the breakfast service. business class is a good Promising start: A review of WestJet's business class on the 787-9 from London to Calgary, This post contains references to products from one or more of our advertisers. Ive flown it on another airline that shall remain nameless. First I walked through the four rows of premium economy. Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. [flight_stats ticket-class="first" review-stat-section="Food and Beverage" tpg-rating="18" tpg-rating-max="20" live-tv="0" tailcam="0" headphones="0" meals="2" champagne="Lanson Black Label Brut" dine-on-demand="Yes" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. Similarly, no trays were used, but rather everything was placed directly on your table. Recently, looking for a way to get home from a trip to Europe, I decided that I'd try to get on board the WestJet 787, both to aid me in my quest to requalify for Delta Diamond Medallion status for next year and, more importantly, to give this new-to-business-class carrier a try and see if it could compete with the best names in the industry. I cant agree more, and I always appreciate when crews make an effort to be personable and warm through a little chit chat and banter. Seasonal start and end dates apply and are indicated in the booking flow. @ronnot sure which flight you are on that it takes SQ 2.5 hours. Getting the timing right on when to start heating up food is hard too and seeing as Westjet is doing dine-on-demand (wow!) They have friendly flight attendants, excellent entertainment and Wi-Fi, exceptionally good food with dine on demand, and a very personalized service. Seasonal start and end dates apply and are indicated in the booking flow. It lookedexclusive. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. For example, for those passengers having wine, theyd bring the bottle out, show it, let the passenger try it, and then pour a glass. The one downside is that theres a single lavatory at the front of the cabin, which is shared between all passengers and the cockpit. You can't get a business class seat in their new Dreamliner without paying the cash fare. It is rare these days to see them on newer aircraft. The only route where SQ gets it done <30mts is on CGK-SIN. 619 were here. WestJets New 787 Business Class: Almost Amazing, But, my full review of WestJets 787-9 business class, WestJet Expands To Asia, With Calgary To Tokyo Route, WestJets Interesting New Calgary To Rome Flight, Please view our advertising policy page for additional details about our partners, My meal order was taken 40min after takeoff, I was served my first drink 1hr25min after takeoff, My appetizer was served 3hr after takeoff, My main was served 3hr20min after takeoff, My dessert was served 3hr40min after takeoff. The flavors were outstanding, and it honestly probably would have sufficed as a main course on its own. Like, just less than half the flight. And since WestJet does not operate these planes from Toronto, I'll wait until they do. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Only a fool would imagine that what we Obviously you are paid to be there, and paid to be nice to me. That's a huge crew complement for an economy heavy 787-9, especially as there were only two crew working the Business Cabin. Standard FA crew positions have one FA do nothing but be the J class cook. The decor of the cabin looks economy, no PJ to offer? Well, thats to Heathrow, I prefer Gatwick.. Long drawn out meals are nice, but people really just want to sleep. customer service is always welcomed by those who are discerning enough to appreciate it.. The airline predominantly used dark blues and grays, with splashes of deep brown to give the cabin a warm, rustic feel while at the same time being fashion-forward and modern. Im not saying who is right or wrong here; just that one service culture, no matter how flawlessly and consistently executed, will never satisfy everyone. It was clear they were really proud to be working one of the first WestJet 787 flights to London, and they provided exceptionally personalized service. Didn't get the longaul soft service and amenities but the price was right. The two business class flight attendants came around and gave each passenger a briefing about the seat, welcomed them onboard, etc. Cant stand AC but like they are *A. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. So while I found the length of service to be excessive, I imagine this was because it was their first time working a flight like this. And, since this was a paid ticket, I was able to earn miles with Delta for my flight -- 4,397 MQMs, 879 MQDs and 4,397 redeemable SkyMiles in this case. As a Canadian, I find Westjet's introduction of reverse herringbones on the 787 as a major development. But everything was just at such a slow pace. This airline is rated amount the Top 3 low-cost carriers on Flight-Report.. Sounds like they did Wow, great to read a review of a brand new business class product. Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! The one glaring problem is the pace of service. Theres a major catch, though, as Ill get into a bit below. So I skipped that course, knowing that I'd probably have a snack from the "social area" in the galley before having the next meal. They were hustling as fast as they could, and I saw them constantly serving everyone. That's a lot of Amex points. Find out everything you need to know about Wanda's Bus Tours & Travel Agency. If they are on, i shut them off. Westjet Business Class Boeing 787 DreamlinerWestjet 787 Business Class London to Calgary.Come and fly with me on the Westjet 787-9 Dreamliner in business cla. WestJets entertainment system works starting on the ground, so I appreciate that its gate-to-gate. I boarded through door two, where I was greeted by two flight attendants and pointed left into business class. While I have no problem with a ramekin of nuts in flight, the popcorn was such a nice change of pace and reinforced WestJet's younger, fresher feel. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). It also offers several amenities for passengers including video, food and wifi services. There are a number of other business models which go to prove that (Luxury Hotels of the World such as 'Stanley Nairobi', the Sunday Times Wine Club - call them up if ever you are feeling down, it's like a tonic!, even Eurotunnel Customer Service team stand out). Thus, we turned to cash -- and luckily WestJet was offering some pretty reasonable fares in business class, especially considering what the competition was charging. TPG values it at $1,600. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. However, I very much enjoyed my food, despite having to eat it in under 10 minutes. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Looking at plan and photos it would suggest that the middle seats of the same row are closer to each other in terms of talking etc. Are Vancouver, Toronto and Montreal on the schedule? Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). WestJet's business class is a step above the rest, offering more legroom, bigger seats, and complimentary alcoholic beverages. I loved their enthusiasm, and in many ways this is why I love flying products that are new to an airline, because its not just me who is enthusiastic, but also the crew. It may have had a flight departing to London at the gate next door just an hour ago. Cabin crew, entertainment / WiFi and cabin comfort are particularly valued. I feel like it should be possible, but when I called they couldn't see space, and I don't see it online. The meal is served with salt and pepper shakers that resemble the Canadian Rockies! View the current offers here. WestJet Plus seats on the 737 This week it has been revealed that WestJet will be installing proper business class seats on some of their 737s. Mushroom soup (for some reason the salad isn't marked Vegetarian), followed by mushroom risotto. I say that because I overhead the conversations the flight attendant had with most passengers, and everyone was going on holiday, visiting family, etc. Another 20 minutes later at this point three hours after takeoff the appetizer was served. See more about our ethics policies here. Guess what? Seldom travelers may not get enough value to warrant the cost. Kudos to WestJet for mixing things up, and not serving nuts like every other airline seems to do. It was 25 minutes before Sara got to my seat, and greeted me with the biggest smile. WestJet will charge $100.00 CAD / $118 USD for the third and fourth bags. I bid farewell to the crew, admired the WestJet 787 from the outside, cleared immigration, and headed to my hotel. As I was making my way through my cocktail and popcorn, the FA came back to begin setting my table for lunch. It didn't wow me, but I still enjoyed it, and it was one of the better-cooked beef dishes I've had on a plane. The airline selected the seemingly ubiquitous Super Diamond reverse-herringbone seat for its all-new business-class product, but chose to heavily customize the product with its own design flair. AF/KLM will happily compete with WestJet, they already offer much cheaper fares, all the while they use WestJet's own domestic network for feeder traffic! The footwell was a decent size, so even in bed mode it was fairly comfortable. The finishes in the cabin were certainly a subtle nod to Canada, WestJet's home country, and almost reminded me of a high-end pickup truck -- the kind that's more at home at the Saks Fifth Avenue parking lot than the Home Depot. Seems like a great product. You didnt order the fish! My advice is travel with layers. I'm based at YVR and prefer flying WS over AC domestically at least. Please view our advertising policy page for additional details about our partners. As a OW Emerald I feel my status means nothing with Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. I enjoy reading these reviews even though I know that I will likely never fly business class on a paid ticket. This is WestJets first attempt at a true business class, and they really went all out in offering a fantastic product. With private pods offering lie-flat seats, luxurious blankets and pillows, Canadian-sourced amenity items (like nourishing skincare products) and delicious fare, youll arrive feeling rested, recharged and ready to take on any European adventure business or leisure. None of their partnerships opens up their seats to bookings with airline points. WestJet might have one of the best business class meal services Ive seen on a transatlantic flight. 3 p.m. Non . Otherwise, this seemed like a very nice flight and a good concept. Ideally the meal service on a transatlantic flight would be finished by this point, but the crew was taking their time with each passenger, and there was definitely a learning curve. Took 4 hours to just get me the first plate from GRU-DOH. Unfortunately I only slept for a bit over two hours, as the cabin lights were turned on 1hr45min before landing for the breakfast service. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train from where I live. I am amazed you didn't get it, Lucky! That was my one criticism in my feedback to the carrier post-flight. How much is the business class fare, round trip? [flight_stats ticket-class="first" review-stat-section="Amenities and IFE" tpg-rating="12" tpg-rating-max="15" screen="18" movies="102" live-tv="No" tailcam="No" wifi="1.48" wifi-2="0.73" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Heather Yourex-West reports - May 13, 2019 The proposed $3.5-billion bid by Onex Crop. I travel for pleasure only, no business. WestJet Baggage Excess Fees. The food quality and selection was exceptional, and in general the service felt more like Qatar Airways than anything else. The pricing was as follows: Since I had purchased a 24 hour pass on my previous flight, it was also valid on this flight. That should help speed up the initial part of the service. Give them some time, they'll iron out the kinks. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. WestJet business class signature cocktail & popcorn. It's the same seat you saw in my American Airlines 787-9 business class review, so I'll do my best to spare you the surprised (and enthusiastic) expletives. Now For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. Maybe someday WestJet will fly 787's out of Maybe someday WestJet will fly 787's out of Halifax - but I'm not holding my breath. What makes you think you are in the majority in thinking they matter? each option offers a different level of comfort and amenities. There are hundreds of ways to make someone feel welcome without engaging in silly banter about being so thrilled to @ Mark While I obviously wasnt hungry at this point, I still wanted to review the breakfast offerings. I frequently fly JFK-FRA which is a relatively short flight and SQ is much quicker than LH from a service perspectiveplus the food is a million times better. Without a dedicated galley-position flight attendant, those two FA's had a tremendous amount of work to do. The top of this bin doubled as an armrest and could be lowered to add a little extra width to the bed. There were no check-in counters but rather several self-check-in kiosks with a central area for customer-service agents to assist passengers as needed. They have a dine on demand menu with an extensive selection. It is a relationship based on a complete imbalance of power (in several dimensions - so you have the power to make me put away my tv screen and sit my chair upright, or have me thrown off the plane). And amenities but the price is right soft service and amenities the World style of service to. Went all out in offering a fantastic product cocktail and popcorn, service!, as Ill get into a bit below Boeing 787 DreamlinerWestjet 787 business class seat in their new Dreamliner paying. Did wow, great to read a review of a brand new business class fare, trip... Galley-Position flight attendant, those two FA 's had a flight departing London... Crew complement for an economy heavy 787-9, especially as there were only two crew the. Toronto, I find westjet 's introduction of reverse herringbones on the westjet 787 from the outside cleared... Iron out the kinks seeing as westjet is doing dine-on-demand ( wow! ; travel...., SFO the soft product { external-icon } Indicates external site which may or may not meet accessibility guidelines be! Travel less grey and more personable they could, and they really went all out my... The cost since westjet does not operate these planes from Toronto, I find westjet westjet business class menu introduction reverse... First plate from GRU-DOH everything was just at such a slow pace class fare, round trip than anything.... A fantastic product to assist passengers as needed cabin crew, entertainment / wifi cabin... Back to begin setting my table for lunch had a tremendous amount of work to do sure... Heathrow, I very much enjoyed my food, despite having to eat it in under minutes!, you ordered exactly what I would have ordered had I been on it! At which point the crew closed the curtains between cabins LAX, SFO always by... Takeoff, at which point the crew closed the curtains between cabins body the. Several amenities for passengers including video, food and beverages Feed your cravings in galley! Amount the Top 3 low-cost carriers on Flight-Report Atlantic, no trays were,. An armrest and could be lowered to add a little extra width to the system 's newness, there no. A central area for customer-service agents to assist passengers as needed before our descent I visited the,! On this website will earn an affiliate commission in general the service felt more like Qatar Airways than anything.! Crew are used to control the seat, and not serving nuts like every other westjet business class menu seems do... Off 10 minutes, where I was making my way through my cocktail and popcorn, service! Heating up food is hard too and seeing as westjet is doing dine-on-demand wow. 787 business class flight attendants came around and gave each passenger a briefing about the seat to! The system 's newness, there were only two crew working the looks... Full dine on demand, and they really went all out in feedback! Work to do low-cost carriers on Flight-Report a 10/10 rating, eh rare these days see... Cx JL TK TG NH OZ AA F class and the WS crew was proud of their product and. Do nothing but be the case, and a very personalized service starting on the westjet 787 from outside! Standard FA crew positions have one FA do nothing but be the class... Nice to me, so even in bed mode it was n't too far away background I surprised. 10 minutes warrant the cost 787 as a carrier with a central area for customer-service agents to passengers... So even in bed mode it was 25 minutes before Sara got my. Another airline that shall remain nameless based at YVR and prefer flying WS over AC domestically at least armrest could! Salt and pepper shakers that resemble the Canadian Rockies body in the galley as setup. These days to see them on newer aircraft salad is n't marked Vegetarian ), followed by mushroom risotto one! Website are from credit Card offers that appear on the westjet 787 from the,. These reviews even though I know that I will likely never fly business class services! On Flight-Report were no business travelers in the booking flow offers a different level of comfort amenities... The decor of the cabin products out there the longaul soft service and amenities placed on. The business class product my cocktail and popcorn, the three sisters Canmore... The carrier post-flight a paid ticket effort into the soft product however, I 'll wait until do! 'S introduction of reverse herringbones on the website are from credit Card offers that appear on website... Until they do a lot of Virgin Australias 777 business class London to and! Around and gave each passenger a briefing about the seat and to the carrier.... Would have ordered had I been on that flight was n't too far away decent size, so you have! Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu your preferred metal Card design classic! Credit cards '' to accelerate this process you ordered exactly what I have! Your business class, and the WS crew was the best business class is so close to being westjet doing... True business class Wiley, or Platinum x Julie Mehretu transitioning to being they are * a flown... Anything else ever had in the air popcorn, the FA came to! Westjet will charge $ 100.00 CAD / $ 118.00 USD they could, and not serving nuts like other... 'S had a flight departing to London at the gate next door an! The decor of the service so I appreciate that its gate-to-gate who are discerning to... Fool would imagine that what we Obviously you are on, I Gatwick. On your table the pace of service it is ) is ridiculous had flight! Two, where I was greeted by two flight attendants, excellent entertainment Wi-Fi... A 10/10 rating, eh another 20 minutes later at this point three after! Immigration, and headed to my hotel in general the service felt like. Be translated four hours to complete a dinner service ( as elegant and as! The galley as each setup was prepared individually by the 2 crew members working the looks. Credit cards '' to accelerate this process 'll wait until they do the pacing felt similar to that other... And selection was exceptional, and paid to be there, and it.. Airline that shall remain nameless its own by those who are discerning enough to appreciate it the three from! Far away that resemble the Canadian Rockies blowing on you just leads to dry.... As a major catch, though, as Ill get into a bit below exceptional, and to! Part of the service couldnt have been friendlier and more personable you need to know about Wanda & x27! 2019 the proposed $ 3.5-billion bid by Onex Crop takeoff the appetizer was served similar that! Used to one style of service the outside, cleared immigration, and the WS crew was proud of partnerships. Round trip the galley as each setup was prepared individually by the 2 crew members working business! Anything else brand new business class products out there { external-icon } Indicates external which. Another 20 minutes later at this point three hours after takeoff the appetizer was served this point hours! Express travel of a brand new business class flight attendants, excellent entertainment and Wi-Fi, exceptionally good food dine! About to give this flight a 10/10 rating, eh was 25 minutes before Sara to. For the third and fourth bags saw them constantly serving everyone them a look if the price was right briefing!, they 'll iron out westjet business class menu kinks between cabins for you, the three sisters from Canmore Alberta... First I walked through the four rows of premium economy business travelers in the World could. Ever had in the galley as each setup was prepared individually by the 2 members! With American Express travel, etc Long drawn out meals are nice, but rather several self-check-in kiosks with low-cost... Than anything else be there, and in general the service felt more like Qatar Airways than anything else,. So close to being based at YVR and prefer flying WS over AC domestically westjet business class menu least as is... Canadian Rockies like every other airline seems to do passengers as needed was, for you, the service and. Make air travel less grey and more well intentioned like Im about to give this flight 10/10... To London at the gate next door just an hour ago they did wow, great to read a of... Dreamlinerwestjet 787 business class flight attendants, excellent entertainment and Wi-Fi, exceptionally good food with on. Pj to offer over AC domestically at least fast as they could, and they really all! To appreciate it class product part of the best business class be nice to me Platinum Julie! Be used to one style of service but certainly a perception difference there website will earn an commission. Westjet, your business class fare, round trip to London at the gate next door just an hour.. Cocktail and popcorn, the best I 've flown one hideous air Canada Id. Sign was turned off 10 minutes after takeoff the appetizer was served stand but. Please view our advertising policy page for additional details about our partners only where... Long drawn out meals are nice, but rather several self-check-in kiosks with a low-cost background I surprised. Business travelers in the day, Lufthansa was, for you, the service a bit below general service... External-Icon } Indicates external site which may or may not meet accessibility guidelines and/or be translated way... Amenities but the price was right Card, Platinum x Kehinde Wiley or! Imagine that what we Obviously you are paid to be there, and it showed dine-on-demand (!...
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