You and we will pay the administrative and arbitrators fees and other costs in accordance with the applicable Rules; but if applicable Rules or laws require Company to pay a greater portion or all of such fees and costs in order for this Section 6 to be enforceable, then Company will have the right to elect to pay the fees and costs and proceed to arbitration. To schedule an appointment, please call our Home Energy Assistance Program Line at (740) 868-1908. If you have a question regarding using the Dashboard, you may contact us here. <a href="http://athenstn.gov/residents/pay_online.php">Your Link Name</a> Our notice to you will be sent to you based on the most recent contact information that you provide us. WAFF 48 spoke with Athens Utilities customers who say they are paying their bills on time but still getting hit with late fees. To report an issue with your electricity service or power outages in Athens, visit the Oncor website or call them at 1-800-242-9113. Pay in person at Customer You further agree to waive any requirement for a bond or other security in connection with any such injunctive or other equitable relief. To learn more about Smart Meters, or to download your Electricity Usage, visit Smart Meter Texas. Company and its licensors reserve all rights not expressly granted in this Agreement. To achieve and maintain this level of performance we will: Create an environment of employee involvement and empowerment which inspires creativity, sense of responsibility, assurance of individual authority, and acceptance of personal accountability. D. Injunctive Relief. Help us support an earth-friendly environment by paying your Athens Services bill online! Pay your City of Athens - Utilities (AL) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. If we cannot resolve a Dispute as set forth in Section 6(A) (or agree to arbitration in writing with respect to an Excluded Dispute) within sixty (60) days of receipt of the notice, then ANY AND ALL DISPUTES ARISING BETWEEN YOU AND COMPANY MUST BE RESOLVED BY FINAL AND BINDING ARBITRATION. You agree to promptly notify us if you change your email or mailing address. You agree to use the Content only as necessary to exercise your limited rights under these Terms and in a manner which preserves the confidentiality of the Content. . The Low Income Home Energy Assistance Program (LIHEAP) helps keep families safe and healthy through initiatives that assist families with energy costs. The Georgia Fresh Start assistance program is an initiative that is offered will provide a one-time emergency crisis assistance payment of $3000 for qualified families to pay past-due utilities, rent, mortgage and/or shelter expenses. Athens Utilities immediately began working with PNC Bank to address the issue of the lockbox process and transitioning from mailed payments to digital payments. You grant us a broad license, which we may sublicense, to the content or feedback you submit, which. All right, title, and interest in and to the Content available via the Dashboard is the property of Company or our licensors or certain other third parties, and is protected by U.S. and international copyright, trademark, trade dress, patent, or other intellectual property and unfair competition rights and laws, and open records laws (including, but not limited to, California Public Records Act and the Federal of Information Act), to the fullest extent possible. Except as otherwise described in any applicable Additional Terms, which specifically govern the submission of your Feedback), you hereby grant to Company, and you agree to grant to Company, the non-exclusive, unrestricted, unconditional, unlimited, worldwide, irrevocable, perpetual, and cost-free right and license to use, copy, record, distribute, reproduce, disclose, sell, re-sell, sublicense (through multiple levels), display, publicly perform, transmit, publish, broadcast, translate, make derivative works of, and otherwise use and exploit in any manner whatsoever, all or any portion of your Feedback (and derivative works thereof), for any purpose whatsoever in all formats, on or through any means or medium now known or hereafter developed, and with any technology or devices now known or hereafter developed, and to advertise, market, and promote the same. Companys receipt of your Unsolicited Ideas and Materials is not an admission by Company of their novelty, priority, or originality, and it does not impair Companys right to contest existing or future intellectual property rights relating to your Unsolicited Ideas and Materials. We disclaim most warranties and provide the Dashboard As Is. There shall be no right or authority for any Dispute to be arbitrated on a class action basis or on any basis involving Disputes brought in a purported representative capacity on behalf of the general public, or other persons or entities similarly situated. . We may reject the use of any password, username, or e-mail address for any other reason in our sole discretion; (ii) You will provide true, accurate, current, and complete registration information about yourself in connection with the registration process and, as permitted, to maintain and update it continuously and promptly to keep it accurate, current, and complete; (iii) You are solely responsible for all activities that occur under your account, password, and username whether or not you authorized the activity; (iv) You are solely responsible for maintaining the confidentiality of your password and for restricting access to your Device so that others may not access any password protected portion of the Service using your name, username, or password; (v) You will immediately notify us of any unauthorized use of your account, password, or username, or any other breach of security; and (vi) You will not sell, transfer, or assign your account or any account rights. 740-767-4500. You should frequently check the home page, and the email you associated with your purchases for notices, all of which you agree are reasonable manners of providing you notice. There is no fee for this service. B. Applicable Law. Notwithstanding any other provision of this Section 6, any and all issues relating to the scope, interpretation and enforceability of the class action waiver provisions contained herein (described in this No Class Action Matters section), are to be decided only by a court of competent jurisdiction, and not by the arbitrator. Water Utilities. Therefore, you should review the posted terms of service and any applicable Additional Terms each time you use the Dashboard (at least prior to each transaction or submission). You can reject any new, revised or Additional Terms by discontinuing use of the Dashboard and related services. For . You will cooperate as fully required by Company Parties in the defense of any Claim and Losses. Service Charges. We will not be liable for any loss or damage (of any kind and under any legal theory) to you or any third party arising from your inability or failure for any reason to comply with any of the foregoing obligations. . Online Bill Pay. No Waiting on Hold with Providers. Get in Touch . Without limitation, the granted rights include the right to: (a) configure, host, index, cache, archive, store, digitize, compress, optimize, modify, reformat, edit, adapt, publish in searchable format, and remove such Feedback and combine same with other materials, and (b) use any ideas, concepts, know-how, or techniques contained in any Feedback for any purposes whatsoever, including developing, producing, and marketing products and/or services. Athens Utilities is a department of the City of Athens, Alabama, providing electricity, gas, and water/wastewater services covering 607 square miles that make-up Athens and Limestone County. Athens residents can contact the Utility Company to learn about services, start or stop Utility services, or . However, the terms of service (and any applicable Additional Terms) that applied when you previously used the Dashboard will continue to apply to such prior use (. Those in Athens County, Georgia must pay $37.60 a month for a large 64-gallon cart. Athens Utilities is a department of the City of Athens, Alabama, providing electricity, gas, and water/wastewater services covering 607 square miles that make-up Athens and Limestone County. BILLING DEPARTMENT UPON PAYMENT FOR PROMPT RECONNECTION. . You should frequently check the home page, and the email you associated with your purchases for notices, all of which you agree are reasonable manners of providing you notice. Upon Companys request, you will furnish us with any documentation necessary to substantiate the rights to such content and to verify your compliance with these Terms or any Additional Terms. Over 30 local churches, charities, government agencies and non profits can offer grants for utility bills, rent payments, heavy coats or a place to stay, according to HandsOn Northeast Georgia, which is an Athens organization that coordinates local volunteers and non profits. Parking J. Website designed & developed by 789, Inc. . The best way is by email at customeraccounts@athens-utilities.com. Waiver of Injunctive or Other Equitable Relief. If any controversy, allegation, or claim arises out of or relates to the Dashboard, the Content, your Feedback, these Terms, or any Additional Terms, whether heretofore or hereafter arising (collectively, Dispute), or to any of Companys actual or alleged intellectual property rights (an Excluded Dispute, which includes those actions set forth in Section 6(D)), then you and we agree to send a written notice to the other providing a reasonable description of the Dispute or Excluded Dispute, along with a proposed resolution of it. If you register for any feature that requires a password and/or username, then you will select your own password at the time of registration (or we may send you an e-mail notification with a randomly generated initial password) and you agree that: (i) You will not use a username (or e-mail address) that is already being used by someone else, may impersonate another person, belongs to another person, violates the intellectual property or other right of any person or entity, or is offensive. You are automatically billed $9.50 by Athens Utility Board on your monthly bill for sanitation services. To the extent permitted by applicable law, you agree to waive, and you hereby waive, any applicable statutory and common law that may permit a contract to be construed against its drafter. In order to use this Platform, you must accept these terms and conditions. "It's robbery. Therefore, do not use the Dashboard if you do not agree. The supplier recently reported a total of 13,509 total customers. 2. The vendor that provides this service does charge a $3.95 fee. An average AUB residential customer uses about 1,250 kWhrs of electricity per month. Quick pay. It is important that you read and understand these entire Terms before using the Dashboard. If they put the dashes instead of numbers only, the lockbox system throws the payment out, Rager said. your use of or inability to use the Dashboard, or the performance of the Dashboard; any action taken in connection with an investigation by Company Parties or law enforcement authorities regarding your access to or use of the Dashboard; any action taken in connection with copyright or other intellectual property owners or other rights owners; any errors or omissions in the Dashboards technical operation; or. Current as of: January 31, 2023. On average, Athens Utilities Board's consumers spend 10.13 cents per kilowatt hour for their residential electricity. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. You are responsible for complying with all trade regulations and laws both foreign and domestic. You won't miss waiting on hold to speak to a utility provider to initiate service or miss visiting multiple provider websites to start service because our sign up process is smooth and simple. Company owns the copyright in the selection, compilation, assembly, arrangement, and enhancement of the Content on the Dashboard. Wherever the word including is used in these Terms or any Additional Terms, the word will be deemed to mean including, without limitation,. A program in partnership with the Salvation Army, Project SHARE helps pay the wintertime energy bills of low-income Alabamians who are age 60 or older and/or disabled. Bank draft only authorizes payment of the monthly utility bill. ) shall govern the arbitrability of all disputes between COMPANY and you regarding these Terms (and any Additional Terms) and the Dashboard, including the No Class Action Matters section below. HAPCAP Main Office. You may also pay by credit card over the phone by calling 706-613-3500. Except as otherwise described in the Dashboards posted Privacy Policyor any Additional Terms, you agree that: (a) your Feedback will be treated as non-confidential regardless of whether you mark them confidential, proprietary, or the like and will not be returned; and (b) Company does not assume any obligation of any kind to you or any third party with respect to your Feedback. Southeast Ohio Public Energy Council (SOPEC); Details for City of Athens residents on SOPEC. We calculate . Please click the link to LIHEAP provides federally funded assistance to reduce the costs associated with home energy bills, energy crises, weatherization, and minor energy-related home . Without limiting the generality of the foregoing, you will ensure that the Content is only accessed by the minimum number of employees who have a need to access it to enable it to perform their obligations and who are bound in writing by obligations of confidentiality sufficient to protect the Content in accordance with the terms hereof. These Terms and Additional Terms posted on the Dashboard at each time of use apply to that use, and the Terms may be prospectively updated as our Dashboard evolves. Athens Utilities does not receive this fee. C. Limited License. You further agree to waive any requirement for a bond or other security in connection with any such injunctive or other equitable relief. Some months may have 28 billing days, while some may have up to 32 billing days. Phone: (903) 386-3189. We reserve the right to limit the availability of the Dashboard and/or the provision of any content, program, product, service, or other feature described or available on the Dashboard to any person, entity, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any content, program, product, service, or other feature that we provide. Monthly billing for residential garbage service is included on the . No Problem! BILLING DEPARTMENT UPON PAYMENT FOR PROMPT RECONNECTION. In some instances, we may permit you to have greater access to and use of Content, subject to certain Additional Terms. You understand that you will be liable for any breach of the obligations of confidentiality and restriction on use contained herein by you or your respective affiliates, employees, officers, directors, agents, representatives and independent contractors. (f) any damage to any users computer, hardware, software, modem, or other equipment or technology, including damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line, or network failure or any other technical or other malfunction, including losses or damages in the form of lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or equipment failure or malfunction. IF YOU CLAIM THAT YOU HAVE INCURRED ANY LOSS, DAMAGES, OR INJURIES IN CONNECTION WITH YOUR USE OF THE DASHBOARD, THEN THE LOSSES, DAMAGES, AND INJURIES WILL NOT BE IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION OR TO OTHER EQUITABLE RELIEF OF ANY KIND. The service area includes Athens and all of Limestone County. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE DASHBOARD AND ANY CONTENT MADE AVAILABLE THROUGH THE DASHBOARD. Please note that we are not obligated to respond to inquiries that we receive. You may have the opportunity to open, revise and close your accounts, subject to certain rules. ) hereby disclaim and make no representations, warranties, endorsements, or promises, express or implied, as to: the Dashboard (including the Content and the Feedback); the functions, features, or any other elements on, or made accessible through, the Dashboard; any products, services, or instructions offered or referenced at or linked through the Dashboard; security associated with the transmission of your Feedback transmitted to Company via the Dashboard; whether the Dashboard or the servers that make the Dashboard available are free from any harmful components (including viruses, Trojan horses, and other technologies that could adversely impact your Device); whether the information (including any instructions) on the Dashboard is accurate, complete, correct, adequate, useful, timely, or reliable; whether any defects to or errors on the Dashboard will be repaired or corrected; whether your access to the Dashboard will be uninterrupted; whether the Dashboard will be available at any particular time or location; and. 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