Bottom Line: Weve included the numbers for cardholders only. In certain circumstances, we initiate a Chargeback without sending a Request for Information letter. How do I find my Merchant number? We have located multiple American Express customer service numbers: (800) 528-5200 - American Express Merchant Services It includes the various ways you can contact American Express, including by phone, chat, and social media. Our Global Assist service does not charge you for making any of the necessary arrangements. If you are an American Express Cardmember, please use our Customer Care contact number. Christy was born in St. Louis, Missouri, but lived in Texas for the majority of her life. Here's a look at those new Amex interchange rates: Charity Tier 1 - 2.00% + $0.02 Charity Tier 2 - 1.60% + $0.04 Charity Tier 3 - 2.00% + $0.10 Insurance Tier 1 - 1.25% + $0.10 Izzy works at American Express as Marketing Manager, Global Merchant Services. Find the Correct American Express Phone Number for Your Account Type. Box 819 To access this chat, log on to your American Express account and click the blue Chatbox in the bottom right corner. We really appreciate it! Manage payments and disputes online. SVP, Head of Investor Relations It is not necessary to contact American Express directly to open a merchant account unless you process in excess of $1 million/year in Amex alone. You can export your statement details into spreadsheet applications like Microsoft Excel. We are committed to backing merchants affected by COVID-19. Merchants | Services and support | American Express Switzerland Services and support We are there for you - in person and with concrete solutions: so that your cashless payment transactions run securely and efficiently. By clicking on the link below, you will access a simple guide to what you should do if you wish to make a complaint and also what we will do, together with other useful information. Learn How to Make a Payment: AmericanExpress.com, On the Go? Email needed if you'd like comment updates. Manage Your Account Online All you need is your Merchant Account Number, Zip Code, and bank account details, and you will have the tools you need to control your Account. I am already an American Express Merchant. Monday to Friday, 8am to 6pm Saturday, 10am to 4pm. How do I Earn Membership Rewards Points? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Online: Over the Phone: In Writing: Local: (941) 822-8001 REGISTER FOR AN ONLINE ACCOUNT MANAGING YOUR ACCOUNT PAYMENTS Promotional items which clearly let customers know American Express Cards are welcome. We will get back to you very soon! All rights reserved. A. These whole chestnuts are ready to use straight from the pack, perfect to munch on or to cook with. Fill out the form to request a call back from a Specialist or reach out to us at 0800 085 7725, Monday to Friday, 9am-5pm. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. We take the security of your business very seriously, thats why we provide guidelines to help you avoid fraudulent activity, whichever type of transaction you are dealing with. (212) 640-2000, Computershare All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Arrange for the services of a translator. Need to add a new location to your account? We provide online or paper based reporting, which makes reconciliation and reporting easy for your business. Global Assist Hotline is available to Cardmembers and accompanying spouses and children. Browse the help center for answers to your questions. Manage Your Account Online All you need is your Merchant Account Number, Zip Code, and bank account details, and you will have the tools you need to control your Account. Frequently asked questions for current Merchants can be seen by logging in. You can sign up for additional alert options at any time. How can you help me attract more American Express Cardmembers?p. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Call 1-877-891-0821 and speak to a rep immediately. Attract customers with complimentary signage - everything from stickers to logos, one click away. Opinions and recommendations are ours alone. We pride ourselves on our high quality products and customer service and take your concerns very seriously. El Paso, TX 79998-1535, Payment Mailing Address: All you need is your Merchant Account Number, Zip Code, and bank account details, and you will have the tools you need to control your Account. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If you are an American Express Cardmember, please use our Customer Care contact number. American Express may require separate approval. Phone: 212-640-5574, Amanda Blumstein Let's check out some useful tools from your online account. Can I export my financial data for further analysis? We offer a variety of products and services to help our Merchants attract more Cardmembers. If youre a Program Administrator, youll need to call 888-800-8564for customer service support. Terms apply to offers below. 1-800-463-5911 No. For a seasonal treat, pan fry duck breast, then fry chorizo and chestnuts in the left over fat whilst resting the duck. Our Merchant customer care representatives will assist you Mon-Fri, 8:00am to 8:00pm, ET. Find offers on services to help address many of your business needs. If you choose to accept American Express, your credit card processor will be able to open an American Express account on your behalf using the OptBlue model. Who can I contact if I have questions about Fraud, Dispute or Chargeback? The benefits are that you can manage your account and readily view your statement quickly and securely, 24/7. And if you want the lowest rates with the best customer service, your only viable option is MerchantService.com. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. You can also access non logged in chat to help with registration or login difficulty. Manager, Investor Relations Phoenix, Arizona 85054 United States. 200 Vesey Street Check out American Express for, Not currently a Cardmember? For more information on our advertisers, see here. If you want to contact American Express Customer Service regarding your personal, business, or corporate card, youve come to the right place. Secure Chat: Log into your American Express account and click the blue Chat box in the bottom right corner. www.computershare.com/investor, 200 Vesey Street We'll send you a 'Request for Information Letter', outlining the reason for the dispute and specifying the documents we require from you. A. Once enrolled, our Merchants can access transactional and statement information online. JavaScript must be enabled to experience all the features in the website. The authorisation help desk is there to help you 24/7. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. If you'd like to add a comment to this article and share your valuable feedback and opinions, please Q. Box 650448 View your transaction details at http://bit.ly/AmericanExpressTD. Lets talk! You can view and download 35 days of data at a time. Phone: 212-640-5574 Have questions about your Merchant account? Take care of business quickly and easily with custom reports at your fingertips. Have questions about Card acceptance? Please see the About Us Click here to see a list of advertisers that we work with. If you are a merchant and have a question on servicing, or any other technical assistance that you require, simply call our Merchant Services at 1800 419 1414 (Toll Free) or 0124 280 1414 from Monday to Saturday (10am to 9pm IST). In the event you need to contact American Express, you can use this post as a resource. 200 Vesey Street New York, NY 10285-3106 Phone: 212-640-2000 Investor Relations Office. Speak to a Specialist. Please review. American Express Merchant Website Support Center Quickly get the information you need to manage your Merchant Account, Payments, and Disputes with ease. Alternatively you can call us on 1800 235 6755 (Monday-Friday,9am to 6pm) or email NewMerchant@aexp.com (Please complete all mandatory fields marked *) Business Name* Type of Business* Business Address* Sign in to the merchant service center. After that, she knew that she was destined to travel as much as possible. American Express Merchant Services | Custom Login Page Log in to your account Forgot User ID or password ? How do I Redeem Membership Rewards Points? Can my employees have a different username and password for my account(s)? Contact American Express Customer Service with Questions or Concerns You May Have. American Express offers phone support to all of its merchants, but its website currently does not list any direct customer support contact information for payment processing. By simply completing the form below with the referral contact and your information and one of our friendly and knowledgeable account managers we contact both parties, it's that easy. It is a facility that we provide to you as our Merchant. However, there may be times when you feel that our service has fallen below the standard you expect. Reduce into a thick sauce. We are here to answer all your questions. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Box 981535 El Paso, TX 79998-1535 Bill Payment American Express P.O. Things like door stickers, window stickers, open/closed signs, bill holders and logos you can use online. Toll Free: (888) 288-3816 Or, fill out the form by clicking on the button below and a representative will contact you within 2 business days. 2023 Upgraded Points, LLC. American Express You'll see the AMEX change that was made take effect within 3-5 business days. Is there a fee for My Merchant Account/OMS? This site does not include all credit card companies or all available credit card offers that are on the market. A room upgrade at check-in, when available. Remember, Gold Card Members staying 2+ nights receive: Experience Credit: $100 hotel credit to spend on qualifying dining, spa, and resort activities. Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. 2023 American Express. As a closed network, Amex is able to require this type of separate, direct merchant agreement for merchants that want to accept Amex cards. It will NOT be published. Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. You pay nothing except costs incurred doctor's bills, courier fees, etc. Create an Online Account Replace a Card Confirm My Card See All Personal Cards Open a Dispute Free Credit Score Traveling Soon Chat With Us Please log in using your User ID and Password. How can I accept American Express Card payments? Click the 'Chat' button once you login to your merchant account to chat with a member of our service team. Get insights, tools, merchandise and more. Whether you want to make a payment, apply for a new card, dispute a fraudulent charge, or simply have questions about your account, you can use the following customer service phone numbers. That's fine, complete this online form and one of our representatives will be in touch shortly. This site is protected by reCAPTCHA and the Google New York, NY 10285 How do I Earn Membership Rewards Points? If you experience any issues with this process, please contact us for further assistance. Call 1-800-268-9877 (Mon Fri, 8:00 a.m. 8:00 p.m. Eastern Time), Call 1-877-255-4334 (Mon Fri, 8:00 a.m. 8:00 p.m. Eastern Time). Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). American Express Customer Service Contact Information for Our International Markets. Manage your Membership Reward points at http://bit.ly/AmericanExpressMR, Learn How to View Transaction Details: AmericanExpress.com, Have a question about a charge? This bonus value is an estimated valuation. Activating and managing your account online, updating personal details and adding or replacing a Card. View our featured products and special offers. (Lost and Stolen assistance 24 hours). Box 650448 Dallas, TX 75265-0448 Bill Payment (Overnight) American Express Attn: Express Mail Remittance Processing 20500 Belshaw Ave Carson, CA 90746 Search, Filter, and Download Submissions >. Contacting us, applying for a Card, purchasing Gift Cards and learning about other products we offer. You will be able to manage your account, have access to your financial data, as well as the ability to download it. Performance & security by Cloudflare. Through our website you can view your points balance, see special offers, and reward yourself anytime! "Merchant Service has made it so easy for our company to provide reliable and safe transactions for our customers. Phone: 212-640-5574, Sagar Khetpal Get a preview. BOX 505000 P.O. Get a preview. Merchant Home; Accept the Card; Merchant Payment Solutions; Get Support; . Her first international travel experience was for a summer study abroad program in Italy. My Merchant Account/OMS in India currently does not differentiate between normal and disputed transactions. Contact Us Start a Co-Browse This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. Find support for your merchant account. There is no better advertising for these customers than placing an American Express decal or otherPoint of Purchase materialsat your location. The American Express Aeroplan Reserve Card. P.O. Director, Capital Markets and Debt Investor Relations In addition, as an Amazon Associate we earn from qualifying purchases. To use Live Chat, please log in to your online merchant account using your User ID and Password. Their online application to capture cards cut my time in half easily entering my credit info", "Thank you for the great service, honest and prompt attention and support as our business partner". For all customer related issues: Please click here or call the number on the back of your card. Start your American Express Buyer Initiated Payments application. Effective October 14, 2022, Amex is introducing five new merchant segments in the Amex OptBlue program: Charity, Insurance, Residential Rent, Utilities, and Online Gambling. How do I find and add Amex Offers to my Card? Contact Us Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. American Express Cardmembers actively seek out merchants accepting American Express Cards. Phone Number Available Online; Argentina +54 1143103002: 24/7: Go Now: Australia +61 . It appears that JavaScript is either disabled or not supported by your web browser. A. P.O. computershare.com/investor. When you become an American Express Merchant, we will provide you with a Merchant Payment Plan outlining details of your payments. We have never experienced any problems with them. Email: IR@aexp.com, Kerri Bernstein We are a reliable, reputable and friendly retailer with the world's biggest selection of pens, pencils and refills! If this is the case, and you wish to make a complaint, we will do our best to try and resolve the issue. American Express suggests doing this from a desktop for the best results. If you hold a corporate card that your employer manages, these are the customer service numbers youll want to reference. Call 1-800-268-9824 (24 hours a day, 7 days a week). If you want to grow your business and maximize your sales, a credit card merchant account is a necessity, not an option for your business! Please review. Occasionally, a Cardmember contacts American Express to query a charge, either because they don't recognise it, or require additional information about it. You can call Merchant Services at 1800 419 1414 (Toll Free) or 0124 280 1414 (Landline) from Monday to Saturday (10am to 9pm). Lunar New Year. Your IP: The complimentary Point of Purchase materials that we provide are both useful to you, as well as telling our Cardmembers from across the globe that theyll receive a warm welcome. 24/7 Access Ask questions and submit requests, 24/7, plus take advantage of interactive help and live chat. Q. In addition, from time to time we work with our Merchants to design and execute marketing programs that are relevant to the business, and reward Cardmembers for their spending behavior. What is fraud, and how does it affect me? 2023 American Express. Change Country. Merchant Services: Payment Solutions for Your Business Bank of America's merchant services offer seamless payment solutions, so you can spend time on what matters most - growing your business. Create an account. Categories. Let's get you a new card in just a few clicks! Our Company offers the most competitive program in the industry today Interchange Pass Through. How do we arrive at this amount? Would I be notified of a Dispute or Chargeback? Customer Service for Personal Cards: 800-528-4800 or contact the number on the back of your card for the following American Expresspersonal cards: Hot Tip:This list includes all cards that American Expresscurrently issues. Contact Us; 888-986-8263; Get Started. JavaScript must be enabled to experience the American Express website and to log in to your account. Spotlight. Luckily, her husband worked at Southwest Airlines, so they were introduced to the exciting world of non-rev travel. A. American Express has an extensive range of point-of-purchase materials we supply to our Merchants. Disputing a charge, managing PINs and passwords and how we help protect you against fraud. My Merchant Account/OMS enables American Express Merchants to manage their account via the internet. Create an account Access your American Express Merchant Account online Access account information 24/7 Manage payments and disputes online Get insights, tools, merchandise and more Get a preview Create account In order to pay your Verizon bill using your Verizon e-gift card, you can call 1-800-876-4141 and enter the number 4438. In short, it saves you time. All Support Center articles refer to the new Disputes experience. Find out everything you need to know about the benefits of accepting contactless payments and how you can get started today! He is also a member of American Express' Executive Committee. A. . If you are seeing a different view of Disputes, please use this User Guide for support. You also have the option to print and file your statements. Now, work has her living in San Diego with her husband, daughter, and yellow lab. Ask questions and submit requests, 24/7, plus take advantage of interactive help and live chat. Select Submit. Amex Direct is a mandated merchant account used by businesses processing $1MM+ per year in American Express transactions. , provided, or reviewed by the credit card offers that are on the?! Registration or login difficulty youll need to manage their account via the internet for my account ( )! Amazon Associate we Earn from qualifying Purchases UpgradedPoints.com has not been influenced, provided, or reviewed the... Are an American Express transactions as well as the ability to download it provide to you as Merchant..., complete this online form and one of our online services are subject to Privacy... 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