WestJet president and CEO Gregg Saretsky told investors and analysts at a meeting in Toronto that the new premium economy class would likely generate an additional $50 million to $80 million in. We may receive compensation when you click on links to those products. 4 advance seat selection vouchers. Upgrade fees paid do not count towards your qualifying spend to achieve WestJet Rewards tier status. Can I make an offer for an upgrade using WestJet dollars? To know the proper procedure to upgrade seat on WestJet, you must follow the step-by-step guide below. When booking Premium, PremiumFlex, Business, or BusinessFlex seats are included within the applicable cabin and can be chosen at time of booking or through Manage Trips. Upgraded food and service and a better ground experience should also be part of what you get with a premium economy ticket, although many airlines are still not good at differentiating the service part. You will need to cancel your original offer and make a new offer on your new booking, assuming the flight you changed to is still eligible. If I booked my flight through a travel agent or a website other than WestJet's, am I eligible to make an upgrade offer? This includes any rules relating to flight changes, cancellations or same-day flight changes. You will receive a confirmation email indicating how much you offered, per guest, for each segment. 137K views 2 years ago #Westjet WestJet is currently in the process of updating its Boeing 737 fleet with a new and improved premium cabin, which they call "Premium". You only need to ensure that you have made the booking after going through the correct information. We cannot guarantee that adjacent seats will be available. There are normal seats with a tray table that folds out from the seat behind you and those that face each other with a table. Compare the cost in points or miles to cash, and see which option is best. While my business class ticket included WestJet Plus, WestJet also consistently sells upgrades to the cabin at a reasonable cost at check-in, which seems to usually be how these seats get filled. Just half an hour after wheels up, dinner was served on trays made of a grippy plastic that helped keep things in place during a spell of mild turbulence. Passengers were seated and waiting for their boarding zone to be called. Just over 8 months old, this was a gleaming bird, with seats and fixtures that looked and felt new. Does my offer for an upgrade count towards my qualifying spend to achieve WestJet Rewards tier status? Whether or not premium seating is worth it depends on the individual. It exuded, however, a bit of the shopping-mall feeling you get at airports all around the world these days. Cleanliness. The airline operates domestic and international flights to 69 destinations, with a fleet of 66 aircraft. The seats were uncomfortable and much too cramped. Does it cost anything to make an offer to upgrade? If your offer has not been accepted, you may revise or cancel your offer at any time up to 75 hours prior scheduled flight departure time. A fee also applies for each eligible additional piece over two. WestJet Encore is a Canadian regional airline headquartered in Calgary, Alberta that operates feeder flights for WestJet, owned by the same parent company WestJet Airlines, Ltd.In response to internal market studies about future growth limitations by WestJet Airlines operating only Boeing 737 aircraft, WestJet Encore was formed in 2013 to allow increased frequency of flights by using smaller . I need to change a flight for which I have successfully received an upgrade. We have recently completed the retrofit of the Premium cabins on our active6Boeing 737 series aircraft. If your flight was cancelled or rescheduled and your flight is being re-booked, we will do our best to accommodate your upgrade on your re-scheduled flight. WestJet fleet of 737-600, 737-700, and 737-800 aircraft features leather seats and Wireless Entertainment with Internet Connectivity. What forms of payment are accepted for offers? If the person you are travelling with does not want to upgrade, please make a separate booking reservation so you can submit an offer for yourself. What if I don't receive a confirmation email after submitting my request? Also, unless otherwise stated, upgrade offers can only be made up to 75 hours before departure. When you upgrade to business, the airline's most luxe cabin, you'll get perks like two free checked bags, lounge access before your flight, "Contemporary Canadian inspired restaurant-style dining," and spacious, personal pods that allow for extra privacy. Enter the WestJet flight code and the passenger last name then click on the search button. It offered many dining and shopping options in a well-lit, pleasant environment. A SEAMLESS TRAVEL JOURNEY Delta and WestJet connect guests in over 25 cities across North America, including key airports in ATL, LAX, NYC, YYZ, YYC and YVR. If I had wanted to check in at the airport, I could have used a self-check-in kiosk, affixing my own tags to any checked luggage and then dropping it off myself, or I could have gone to a classic check-in desk. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. A vast majority of WestJet's fleet consists of 737s, and those are in a two(ish) cabin configuration. Our spacious 2x2 Premium seats will make your next getaway more comfortable. We'll redirect you to the home page of the country/region site you choose. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Access to hundreds of hours of movies and TV episodes with WestJet Connect. For example - if you have upgraded from economy to the WestJet premium seats, you will undoubtedly get better legroom. (Enrollment required for select benefits.). The seatback in front contained the usual literature, including the airlines own not terribly exciting onboard magazine, plus headphones and an amenity kit. Here's how it works: At some point in advance of your flightusually around 72 hours before takeoffyou can either visit the airline website to place a bid or you'll be contacted by the airline directly via an email containing a link to the relevant website to place a bid. Paid 300$ extra for a fixed seat at the bulkhead- no moveable armreststerrible food and amateur staff. Does my offer amount include the price of my original fare? Let's take a look at what reciprocal benefits you can expect. Legal, restrictions and terms and conditions, Flight interruptions and passenger rights, More seat comfort with extra leg and elbow room, Located in an exclusive cabin on our 787 Dreamliner aircraft, Refresh with a bottle of water upon boarding, Contemporary Canadian and globally inspired menu (when available), Elevated snack and beverages including a selection of wine, beer and spirits, A welcome beverage as you arrive on board, Social area available to enjoy snacks at your leisure, Contemporary Canadian and globally inspired menu, Relax with soft blankets, pillows and a Rocky Mountain Soap amenity kit, Priority check-in, security, boarding and baggage, Contemporary Canadian inspired restaurant-style dining, Exceptional comfort in spacious pods with fully extendable privacy screens, Lie-flat seats with luxurious blankets and pillows, Dine anytime service with an exclusive selection of refined, contemporary dishes from our restaurant-style menu, served on dining ware inspired by rich Canadian landscapes, Relax with a Matt & Nat amenity kit, including nourishing skin care products. All its Dreamliners feature a true premium cabin, as well as a business class with lie-flat seats that made a good impression on our reviews editor, Nick Ellis. As of 2022, the company has 43 737-700s, 38 737-800s, 14 737 MAX 8s in its fleet. You can get a free upgrade on WestJet, if you can upgrade the booking within twenty-four hours of the reservation. No. On their website, you can enter your last name and the reservation code for your flight and click "place an offer," to see if you're eligible to make an offer for an upgrade. For example, for short- to medium-haul flights where sleeping isn't required but a more comfortable . As the airline continues to become more premium, it's making more and more sense why they're introducing an ultra low cost carrier. You can also change or cancel your offer up until 75 hours before your flight. You can select your upgraded seat at time of check-in online; by visiting a kiosk or dedicated check-in counter at the airport. What fare rules apply to my upgraded booking? And, depending on the airline, its not just coach with extra legroom, its a whole separate cabin and class of service, with different seats. All rights reserved. Prices may not reflect real-time pricing or availability. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Your credit card will only be charged if your offer is accepted. However, art some selected airports, you might get this facility. You will get nearly seven additional inches of legroom. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. Sign up for our newsletter and get a curated list of the top Can I cancel my upgrade? On-demand dining and turndown service in Business is only applicable on international flights. There is also a difference in the food and drink offerings between the two classes. But there were employees hovering about the kiosks, ready to help, and I didnt see anybody struggling to use the self-check-in process. This is the version of our website addressed to speakers of English in Canada. We put the airfare on the Platinum Card from American Express, which earns 5x points on airfare booked with the airline or Amex Travel, so we got 2,785 Membership Rewards points, worth about $56 at our current valuations a nice return on our spending. more. This clearly shows that the Premium class is worth it. If not, you will receive a full refund to your credit card. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Hot towels were distributed and picked up about 10 minutes before pushing back from the gate, and we were airborne on schedule at 10:20 p.m. - See 16,841 traveler reviews, 1,309 candid photos, and great deals for WestJet, at Tripadvisor. Such as: priority check-in. To reach this second tier, you must have a qualifying spend of $3,000 in a single year. Offers can only be made up to 75 hours prior to departure. All that is left to do now is to ensure you followed the above-described steps. With the online tool, at any time after booking a flight. The acceptance of an upgrade offer is dependent of several factors including: availability, the number of offers received, and the amount each guest is offering. Including that, you'll also get the security screening and boarding facility. More leg room, Love their leather seats. Upgrade offer Upgrade offer FAQs Included in your upgrade What is not included in my upgrade? Is there a time limit on making an offer? Upgrade with an accepted offer for seats on eligible flights. Premium Economy Upgrade Worth It I tend to fly with Westjet on a regular basis and I book economy but then upgrade to premium economy if there is availability. Review tags are currently only available for English language reviews. For Edm to Toronto was more like $80 if I recall correctly the last time I went to the big smoke. If it has not been accepted, you will be notified via email. . Try our online self-serve tools and skip the wait. The blue exhaust cones of the engines, not yet discolored by use, marked it as a very new jet. WestJet: Fair warning about premium economy! Can I contact WestJet to submit an offer? 2,4 Relax Enjoy more seat comfort with extra leg and elbow room and refresh with a bottle of water upon boarding. If you choose not to reserve a seat in advance, most guests can select a Standard seat for no fee* at time of check in. . 13.3 inch touch screen seat back monitor (11.6 inch in-arm monitor for the front row only), Access to hundreds of hours of movies and TV episodes, Passive noise-cancelling headphones for use during your flight. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. Westjet bid upgrade vs upgrade on check-in. The service flow meant we got almost three hours to sleep, uninterrupted by any announcements from the crew, before lights came back on at half power. WestJet. Is there a minimum amount I must offer for an upgrade? Overweight, excess and oversized bag fees may apply. You're going to get the priority check-in. If you purchased your upgrade at check-in, please call the contact center, otherwise your request for a refund will not be received. Seasonal start and end dates apply and are indicated in the booking flow. Preludium Executive Lounge Review (WAW) This lounge is located airside in Terminal A in the Schengen Area. If my flight has more than one segment, do I have to make an offer for each segment? Customer service. Check In. No. 4Overweight and oversized baggage fees may apply. Previously, he was the managing editor of Vice News and worked at Bloomberg and CNN, where he was constantly trying to convince people to do more stories about airplanes. The airline selected these aircraft because they are designed using the latest technology and are among the most reliable aircraft in the world. Note that two were Canadian wines, a fitting choice from a Canadian carrier. Baggage allowance for an upgrade to Premium is the same as your original booking. Click on the Modify/Cancel button in the email and select the relevant flight to see the status of your request. WestJet premium economy tickets dont give you access to a lounge, and the airline doesnt have proprietary lounges its currently building its first one in Calgary but I could access the Premium Plaza lounge in Terminal 3 as a Priority Pass member. Once you have satisfied every policy, your upgrade will be entirely free of cost. Kudos to WestJet for the premium-quality blanket, vastly better than whats usually found in economy, but minus points for a flimsy pillow that wasnt in the same class as the blanket. There are several different factors that may restrict your eligibility to place an offer to upgrade, these include: No, WestJet dollars cannot be used as a form of payment to make an offer. The WestJet seat upgrade policy is mentioned below. With an upgrade to Premium, youll enjoy: With an upgrade to Business, youll enjoy: The fare conditions of your original ticket remain unchanged, including cancellation policies, flight change and same day flight change fees. No, each upgrade can only be paid in one transaction using the same credit card. We'll redirect you to the home page of the country/region site you choose. Basic fares are not eligible to purchase an upgrade. This offer is valid on WestJet wholly operated flights from Europe to Canada - no code-share. However, the exact cost can also be more at times because it also depends on your seat and the package you have chosen. Forty-five minutes later, we touched down smoothly, with reverse thrust kicking up a small storm on the wet runway. The flight attendants moved fast but never looked harried, and we were done in 25 minutes, just like with dinner. Infants (under 2) travelling with an adult and or guardian are also eligible for an upgrade if they do not occupy a seat. After proceeding through security, turn right and walk toward the end of the terminal. Seasonal start and end dates apply. How does making an offer for an upgrade impact Gold and Platinum WestJet Rewards members? To make an offer to upgrade your flight (and potentially avoid paying full price for a better seat), you'll need to have already booked your flight with WestJet. Calgary based Westjet started off as a low-cost carrier but now also offers a premium service. Not all flights are eligible for an upgrade. If you place an offer that is accepted, we are unable to guarantee that there will be an adjacent seat for you to sit with your child. What happens to my accepted upgrade offer if I want to change or cancel my flight afterwards? 2 Seat space varies by aircraft type. Can I make a second offer? Upgrade offers are only accepted per flight segment and are inclusive of all applicable taxes, fees, and surcharges. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. What do the colours of the Offer Strength gauge indicate? 1. Upgrades are available for select destinations and scheduled flights operated by WestJet. You can change your offer at any time up to 75 hours prior to the flights scheduled departure time, provided your offer has not yet been accepted. *. You must agree to the Terms and Conditions before submitting your offer. 1,3 Dream 4 Overweight and oversized baggage fees may apply. Cons: "The plane was changed and my "Premium" seat was downgraded. Most flights over 1 hour - Aircraft type varies, Most flights under one hour - Aircraft type varies, Learn more about our inflight food and beverage options, Domestic/U.S./International/short haul flights, Flight interruptions and passenger rights, Rocky Mountain Soap Company available in lavatories. Snacks served on most flights, depending on flight length.3. As far as I could tell, the airline wasn't proactively selling upgrades at check-in or the gate. Join me . Learn about family seating. Once your upgrade is confirmed, you will be able to select your seat at time of check-in, 24 hours prior to departure. In fact the cost was going to be more than the flight cost me. Seats in Premium on flights operated by WestJet Encore and WestJet Link do not have extra legroom or space. We cant guarantee that adjacent seats will be available. The latter are worth $47, by our valuations. 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