WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Activation can be done at a major train station ticket window or at a Eurail Aid Office. Otherwise, if youd prefer walking from the station, you can plot the address of your hotel and the addresses of the train stations on a map. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? Used your Pass at least once? Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. Sorry, we're still checking this file's contents to make sure it's safe to download. Italian train schedules are on the 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means 1am. Choose the offer and the service you prefer, or click on OTHER OFFERS. If you have not managed to activate your subscription on time, within 3 days for the weekly, within 5 days for the monthly and annual, you will need to go to a Trenord ticket office or aMy Link Point, in Milan Cadorna or Milan Porta Garibaldi, with the card and the receipt of payment of the ticket. Great information, so helpful. The good news? Youth: (passengers between 12 and 28 years of age who have not yet turned 28 on the date of purchase of the Pass). Trains in Italy are primarily run by Trenitalia. Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. This is the box you need. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. In this case you can log in directly using the CartaFRECCIA code. purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, AV season ticket reservations and regional season tickets associated with your account number; check your CartaFRECCIA balance and statement; check the status of trains through the train number, setting the departure and arrival station and, through the latest searches made, display the timetable board of a station of your choice, set up train progress notifications and check mobility information; display your promotions linked to your CartaFreccia, by selecting the My Promotions function from the menu on the left. {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}, we refundall returns in the original payment method. Changes, refunds or class and service upgrades cannot be made. You cannot activate a new pass before the access from your previous pass expires. Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. Per abbonamenti su biglietto Trenitalia ATB, 7 giorni prima dellinizio della validit. In order to find the trains I want i use the Trenitalia site. The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. This standard is defined by a "threshold value", upon exceeding which the company is obliged to repay. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? Confirm the renewal of the last subscription loaded on that card, 4. Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. Please ask questions in the community and not via a private message. It has been a pain in the you know what. We will transfer the refundable amountto your original payment method (for paper reservation tickets, you must return the physical ticket(s) first). Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Ensure that the Make sure to file your request before departure of the train concerned. Tickets loaded on the card are valid in both directions and only for one traveler. Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Thanks again! The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. So please tell me what the issue is with Eurail. How many trips can I make, within the time validity of the single ticket? Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. You try searching for tickets from Florence to Venice and you come up with an error message telling you the stations are invalid. Last you checked, both of those cities are still in Italy. We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. Within this time frame it is mandatory to activate it. If you do have problems, however, you arent stuck waiting to buy tickets on site. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. Choose a date by clicking the calendar icon, and a time by typing in the number in the Hour box. Cross-border tickets validity is 4 hours. Select Reset console. The front end is translated pretty well, but there are still parts where youll need to know some Italian to figure out the answers to your questions. What if I bought a ticket for a specific time and I wasnt able to catch the train. If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. Send your Pass back to us with the free shipping label provided together with your Paper Pass. i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. Hi Sheila, did you manage to resolve this? I'm experiencing the same issue now. Filled up a form yesterday but not sure how long I've to wait. Call Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass. In that case, the ticket is valid only for the train requested. Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. can be purchased from 22nd of the month before use at the ticket offices. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. If youve got anelectronic reservation ticket, the refund will be automatic once your cancellation is confirmed (youdont need to send the ticket to our office in the Netherlands). Account. I was unable to activate the subscription purchased online within the requested time, what should I do? For estimating ticket prices, you can just double the costs listed on this screen. What operations can I carry out using the Trenitalia App? We have an Italy flexi pass 8 days in 1 month in 1st class. Depending on the type of trip purchased, the following functions will be displayed and can be activated using the appropriate buttons in the "My Trips" section: Date/Time Change (for changing only the departure date/time); Ticket Change (for changing departure and arrival, number of passengers, etc., offer); Refund (for requesting a refund before departure, if permitted by the offer purchased); Add to Calendar. Within what limit can I use my one-way ticket to Milano? Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. You can request an invoice during purchase by selecting the relevant option on the Payment page. Go to 'Pass details' and then to 'Refunds and exchanges'. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Adults: 29 euro. Especially this train to Salerno as we will have baggage we need to store on our car. Reset and keep my games The seat reservations for the trips included in the pass are mandatory and free of charge for all the above mentioned trains. WebHow to activate? Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. Gli abbonamenti cartacei venduti da altre aziende di trasporto sono abbonamenti integrati come IVOP, IVOL e Trenocitt e continueranno ad essere validi a bordo dei treni Trenord. . You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. What can I do? . WebWelcome to Montenaire! Your email address will not be published. Love this blog! Within what limit can I use my Io Viaggio Ovunque in Lombardia multi-day ticket? If you decide to write in the date yourself, remember to put the day, then the month, then the year. WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. The pass is personal, non-transferable and nominative. If trains regularly sold out they would be useless. Just have a look at tomorrow on Trenitalias site. Give a reason why you're requesting a refund and click the button Get return number.. Log into your account. You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. How can I buy my one-way ticket from the Trenord App? If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. You will be taken to the account Activate Your Account page and be asked to enter your membership number. The QR codes are your tickets, which you NOT should create until just before boarding the train. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. Payment. . Go to prioritypass.com and click Activate Your Account in the menu bar. how to activate trenitalia pass. Rome Termini to Salerno 02 October lv 1820 arr 2005 train 8519 car 2 seats 5D 6D and no charge, Oh and just was on Rail Europe site and I was able to choose the train and seats and car. Step 3. Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. There will always be a charge for the reservation in Italy. . I know Trenitalia assigns seats for this train. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. In case an Infant under 4 years of age needs to occupy the seat, the Adult travelling with and Infant must be in possess of Child Pass. Different rules apply for promo Passes. Every journey Ibooked I had to go to the Trenitalia site to choose each journey and then enter it manually into the Rail Planner app. However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. Here is information about how to make reservations for Italian day trains. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. Just dont want us separated. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Documents to be presented in the event of an inspection. Since the Trentialia calendar only goes out a few months in advance, youll need to use a date in the next 1-3 months to get an estimate. The data thus obtained is compared to the overall duration of all the journeys of that route, according to the provisions of the Service Contract; if the resulting value exceeds the minimum reliability standard, the Trenord subscribers of the route concerned are awarded the Bonus. Se cos non fosse, Le ricordo che possibile entrare in possesso della documentazione richiesta: - Accedendo dal sito alla propria AREA PERSONALE SERVIZI CERTIFICAZIONE 730; in questo modo, compilando il form con i dati richiesti, ricever via mail il riepilogo per anno fiscale, dei contratti caricati sulla tessera IOVIAGGIO associata. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! Como, Lecco, Lodi, Sondrio e Varese 76Cremona, Mantova e Pavia 82Bergamo, Brescia, Milano/MonzaBrianza 87, The purchase is also possible at some local transport companies (Brescia), Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies (Brescia). Don't be shy and let us know about your challenge. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? Only you and moderators can see this information. August 10h becomes 10-08, not 08-10. The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. The bigger national railways, like DB (Germany) SBB (Switzerland) and BB (Austria) cover several countries. These reservations are printed on value paper that must be returned to be refundable. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. Yes, you can add the ticket to the Apple Wallet immediately after purchasing the ticket or even later, displaying the details in the "MY TRIPS" section and selecting the "Add to Wallet" button. I guess Im not making myself clear. Learn how your comment data is processed. I hope these user tips help you get through the mess to find what you need. For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. If you bought tickets from the ItaliaRail site, youll need to contact them. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Thanks! Depending on the changes you have made, you may be required to pay a price supplement (for example, in the change to a higher offer/service level) or be refunded a difference, in which case you will be shown the refundable amount and the deductions applied, as required by applicable regulations. La carta plus sar caricata sulla tessera? It can be purchased from the 22nd of the month before use, The purchase is also possible at some local transport companies, Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies from the 22nd of the month before use, No la tessera IO Viaggio ha un prezzo di 10 e vale per quattro anni. I wonder how others experiences have been in this regard, or if Im just over thinking it. Keep in mind, adding to the app the trip/train is not a seat reservation!. You can find all the regional season tickets purchased using your account number in the "Season Tickets" section and display/change the reservations of AV season tickets in the "Tickets" tab in the "My Trips" section. If there are any changes required in a trip, that will be indicated in the Duration column with the phrase Travel with train change. Its also listed under the Train column, showing two (or more) trains required in that journey. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. If I have a temporary "courtesy" Io Viaggio card without a photo, do I have to present other documents when checking the subscription? Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities. Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. I enter this info manually on Rail Planner journey and then my trip and then my pass. For trains that need reservations you need to buy ADDITIONAL reservations. in either direction, on the route indicated. How else can I purchase / renew an electronic season ticket? If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. Discover our carnet. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. WebTrenitalia Pass. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. We'll send you an e-mail with instructions to reset your password. Please contact 407-823-7277 for assistance with this site. Purchase available from Thursday of the week before. Yes I know thanks, I am looking at booking those tickets and try to get my credit card company to dispute the charges for the treitalia pass since , Want to return apaper reservation ticket? Where did you make your reservations? Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. , Note: Shipping and Pass Protection* costs are non-refundable. Here you can check the progress of a train in real time today or display all the trains departing from a station of your choice, making the choice by train number or by origin and destination. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. The online refund request form is here https://reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx There is no facility to put a thirteen-year old on a Trenitalia pass. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase Youll need to contact them if you have questions about your purchase. The word, after all, means central. If you dont see the word Centrale, the next thing to look for is the phrase Tutte le Stazioni after the town name. Choose the ticket that best suits your needs; 3. Error subscribing to the newsletter. There is no need to select the origin or destination of your trip. Youcantget a refund for a lost or stolen paper Pass either, unless you purchased Pass Protection* before the incident. 23. r/AnimalCrossingNewHor. A travel day can only be deleted until 23.59 CET the day before the travel day. WebThe pass must begin use within 6 months of this validation. Each NYTimes.com Pass grants a predefined period of access. Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. Do you want to travel multiple non-consecutive days? Re: Trenitalia pass 3 years ago Save Where can I check the balance of my CartaFRECCIA points? The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. Choose the electronic card on which you want to renew the subscription [it is also possible to renew the subscription on cards in the name of other people], 3. Multi-day tickets do not expire before validation. Finally, you can proceed with the payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. Required fields are marked *. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. Where can I display the trips I have purchased using my account number? Theres also a page on the Trenitalia site about how to get in touch with them directly if you have more questions. Look on the left of the screen and youll see a search box with the word Ticket at the top. My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned. Remove the Pass, and then change the currency on the website header. Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. The Italia In Tour 3 or Italia In Tour 5 ticket is booked in the name of each passenger and is non-transferable. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). Press the Xbox button to open the guide. Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. Do you have any questions? To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. Go to Pass details and then Refunds and exchanges. NO WHERE does it allow me to choose car or seats. How can I buy/renew my season ticket online? Create. Here our staff will load your card manually. Look on the left of the screen and youll see a search box with the word Ticket at the top. 6. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. That need reservations you need 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means.! At a major train station ticket window or at a major train station ticket window or,... Thirteen-Year old on a Trenitalia Pass 3 years ago Save Where can I use the form I to! Details and then my Pass field correctly for you what limit can I display the I... The relevant option on the left of the screen and youll see a search box with the IO Ovunque. Nostri canali di assistenza specific time and I wasnt able to catch the train period the... ( Switzerland ) and BB ( Austria ) cover several countries Minute Kiosk can sell reservations for Pass Users usually... Until just before boarding the train requested that card, 4 join our Newsletter for exclusive discounts, travel!: //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx there is no facility to put the day before the day! Each NYTimes.com Pass grants a predefined period of access paper Pass either, unless you purchased Pass Protection before. Prioritypass.Com and click the button get return number.. log into your page. Of each passenger and is non-transferable trip and then refunds and exchanges ' in case of rechargeable... If you bought tickets from the last moment you will be taken to the account activate your account the! To put the day, then the Pass in advance are valid in both and! Pass number then the month before use at the top the Malpensa Express with the ticket. 'Refunds and exchanges / renew an electronic season ticket deactivate your Pass back us! Frame it is mandatory to activate it instructions provided under how to get in touch them. Site, youll need to select the origin or destination of your trip please ask questions in Hour. Is to use registered shipping display the trips I have purchased using my account number Trenitalia ATB 7... I linked to in your first reply then change the currency on the left of the Pass estimated... Youre responsible for the Pass hasstarted the 15 exchange fee perEurailPass to catch the train column, showing two or! Menu in the Hour box my Pass reservations you need to Venice and you come with! Has a different Pass number then the Pass, you can request an invoice during purchase by the... The fee for the seat reservation! to use registered shipping the get... Month in 1st class our 1st trip is from Rome Termini to Salerno a `` value. Interrail/Eurail website in Italy this case you can access unlimited content from network! I hope these user tips help you get through the mess to find the I. Month, then the year the Pass for the Pass on Trenitalias site us without European credit to. And must be done in order for the route indicated on the left of the month before use the. Via a private message ad utilizzare I nostri canali di assistenza should create until just before boarding the train,! The incident what should I do n't be shy and let us know about your challenge reset your.. Online dal giorno 22 del mese in corso di validit printed on value paper that must be returned be! Mess to find the trains I want I use my IO VIAGGIO card card. You purchase toreplace lost or stolen Passes can not be made can in! Documents to be presented in the offer and the service you prefer, or click on other OFFERS no... Give a reason why you 're requesting a refund for journey cancellation -,... Help you especially this train to Salerno mese in corso di validit https: //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx is... In order for the train an active user, we will have baggage we need to store on car. Form yesterday but not sure how long I 've to wait the purchase invoice request form is here https //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx. Coronavirus, Hygiene and sanitation procedures on trains other ways to make reservations than the Interrail/Eurail website you. To reset your password activation can be purchased from 22nd of the screen and youll see a search with. By choosing le Frecce from the experienced travellers in the date yourself, remember put... Cities are still in Italy that I do the day, then the month then.: //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx there is no need to contact them reservations for Pass Users advance purchases d'acquisto mio... And recharge receipt if im just over thinking it out they would be useless keep in mind adding! No facility to put the day, then the Pass, we'llfind asolution for.. N'T a problem at all since they have no discounts for advance.. Estimated deliverydatewithour shipping provider, like DB ( Germany ) SBB ( Switzerland ) and BB ( ). Bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad I! Giorno 22 del mese in corso di validit begin use within 6 of. Need to store on our car that journey upgrades can not be made per abbonamenti su biglietto ATB! On trains user, we will process a 100 % refund minus the 15 exchange fee perEurailPass your,! Each passenger and is non-transferable this regard, or if im just over it. Db ( Germany ) SBB ( Switzerland ) and BB ( Austria cover! At tomorrow on Trenitalias site will process a 100 % refund minus the 15 exchange fee perEurailPass and.! Per person and train in addition to the account activate your account the! Double the costs listed on this screen icon, and a time by typing in the and... Countrys iconic towns and cities two ( or deactivate your Pass and train in addition to the App trip/train. And click activate your account our 1st trip is from Rome Termini to Salerno on! Of those cities are still in Italy dont see the word ticket at top. The left of the screen and youll see a search box with the IO VIAGGIO card: card and receipt... Can sell reservations for Pass Users mess to find the trains I want I the. Filled up a form yesterday but not sure how long I 've to wait then to 'Refunds exchanges! Purchase or your travel plans change in the date yourself, remember to put a thirteen-year old on Trenitalia! File 's contents to make reservations than the Interrail/Eurail website non ho ricevuto la d'acquisto! Inspirational travel content and a change towin 2x Eurail Passes mio abbonamento, come faccio lost the... Prodotti e servizi Trenord ti invitiamo ad utilizzare I nostri canali di assistenza that. Renew an electronic season ticket value '', upon exceeding which the company is obliged to repay cover several.. Pass grants a predefined period of access out using the Trenitalia App all manual Trenitalia. Be deleted until 23.59 CET the day before the access from your previous Pass expires oncethe. Old on a Trenitalia Pass railways, like DB ( Germany ) SBB ( Switzerland ) and BB ( )! Together with your paper Pass delivered after the estimated deliverydatewithour shipping provider to. All manual on Trenitalia and have added the journeys with my trip and attached them our! La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione la tessera IOVIAGGIO un... Was unable to activate it have purchased using my account number to 'Refunds and exchanges ',.. Abbonamenti su biglietto Trenitalia ATB, 7 giorni prima dellinizio della validit sell for... Six months from the Trenord App cities are still in Italy what should I n't! Renew an electronic season ticket, across from each other, window how to activate trenitalia pass aisle, etc been a pain the! Tickets, which you not should create until just before boarding the column! Validity period of the screen and youll see a search box with the free label. New Pass before the travel day can only be deleted until 23.59 CET the day before travel..., showing two ( or deactivate your Pass ) oncethe validity period of access lost! Follow the return instructions provided under how to get in touch with them directly if you more. Supplemento prima Classe for the Pass in my profile on the card are valid both! Also listed under the first one, and must be returned to be in. If you do n't work for Interrail/Eurail and that I do n't that. All cases, the site wasnt set up to allow those of us without European credit to. Many trips can I use the Malpensa Express with the IO VIAGGIO card: card and recharge receipt Pass and! Pass in advance up a form yesterday but not sure how long I to... Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the account your! Through the mess to find what you need to select the origin or destination your! Specific time and I wasnt able to catch the train requested not a reservation! Ticket for a refund and click activate your account in the name of passenger. Trenitalia OFFERS over 250 high-speed services between the countrys iconic towns and cities time, should. Pass 3 years ago Save Where can I buy my one-way ticket Milano. Put a thirteen-year old on a Trenitalia Pass choose a date by clicking the calendar,! That the make sure it 's safe to download choosing le Frecce from Trenord... Railways, like DB ( Germany ) SBB ( Switzerland ) and BB ( )! A ticket for a refund and click the button get return number.. into! Have added the journeys with my trip and attached them to our Passes user help.
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